Month: April 2017

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Jump Balls And Other Misconceptions

Tuesday last week, I had lunch with my friend Ned.  I have known Ned since 2008 when he was a candidate for one of my CEO searches.  I came to know him better when he became a client.   We scheduled our lunch to check in and catch up.  I am actively recruiting him to join our consulting group as well.  Our discussion was far ranging, mostly focused on his recent consulting experiences.  We talked about people the other should know, and noted to make introductions.  He mentioned that one of his clients needed to recruit an operations executive.  That comment moved us onto the subject of recruiting.  Ned said, “I don’t know how you do it.  I don’t think I could ever be successful in your line of work.”  I did confess that it had its ups and downs with the occasional weird moments.  I was immediately reminded of a call I took the day before and began to tell Ned that story.

 

My call was the president of a local quick casual chain looking for a recruiter to help him with a senior operations search. It was largely a 'getting-to-know-you-call.'   He wanted to know about me and how I operated.  I recapped my history and explained that I work on an exclusive basis with my clients; offering a variety of fee structures and terms to suit their needs.

 

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He said he was looking to give this assignment to a number of recruiters because it was an important search which they needed to complete quickly.  I call this situation a "food fight."  Others have called it a "Jump Ball."  I am not completely certain why a company thinks this is a good strategy.  They might think that it spurs competition among the recruiters to present more candidates quicker.  As if we aren’t motivated to do good work.   In fact, it has the opposite effect.  It is disrespectful of our profession and works against the reputation of the client.   I politely declined to consider this assignment on those terms.

 

He went on to say that they had initiated the search on their own by posting it to a number of job boards. I told him that if that's the case, he shouldn't be talking to an executive recruiter anyway.  This move adds further confusion into the search and diminishes the likelihood that the executive recruiter will be paid for his work.  

 

Ned told me that he had not considered that before.  He opined that many employers may not understand the value of executive recruiters.  [Tweet “He thought that it’s really an education issue as people who haven’t worked with executive recruiters don’t understand the benefits of their work.”]

 

Recruiters, as with any profession, expect to be compensated for their effort.  They will put in the requisite time commensurate with the likelihood of a payout.  In the example presented above, the client may receive a number of resumes but they probably won’t be vetted properly, creating more work for the hiring manager.  You could call the recruiter's attitude; "fire and forget."  They will put in some effort but since the likelihood of a payout is low, they will not waste much of their time.  Instead, they will move on to more lucrative prospects.  I don't get involved in these situations as it is a waste of my time and tarnishes my reputation.

 

 

My best clients work with me as a business partner.  We develop a good rapport with open communications.  Over time, I learn about their culture, their decision process, and their business strategy.  This helps me find candidates who will best fit their needs, improving my effectiveness on their behalf.  They come to trust me and value my counsel.  We develop a win-win relationship.  Employers who don’t have an appreciation for this dynamic will continue to struggle with their recruiting efforts, especially if they follow a multiple-recruiter, “food fight strategy.”

 

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

 

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

 

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New

2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Complete
4. Senior Accounting Manager – Atlanta-based Manufacturer. Complete
5. Controller – Atlanta-based Restaurant Company: New

6. Outplacement Assignment – Atlanta-based Manufacturer:  New

 

 

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Check In At Least Once A Week!

This past week, I had my second opportunity to talk about “Working with Executive Recruiters.” This time, I spoke to a group of Controllers and Chief Financial Officers, members of The Financial Executives Networking Group (FENG).  The discussion following my talk was much the same as my first presentation on this subject.

 

Once again the meeting began with a brief personal introduction from each of the guests. It was their opportunity to spend 30 seconds on their elevator pitch to let the group who know who they were and what they were looking to accomplish. As with my last presentation, I planned this to be a dialog, not a lecture.  I asked that they include one top of mind question on the subject.  Once again, the biggest question was about communications and follow up from the recruiter.  They did not hold back on their hostility toward the Executive Search Profession.  My work was evident.

 

The next day I received an email from a gentleman who could not attend the meeting.  Let’s call him Jack.  He had a conflict that evening, but still had questions he wanted to discuss.   We agreed to schedule a phone call for Friday morning.

 

 

I called Jack promptly at 9:30 a.m. Friday morning.  Jack apologized for missing Wednesday’s meeting but thanked me heartily for talking with him.  He told me that he was baffled by a recent experience with a recruiter.  He went on to say that he was a finalist for a senior position in a family-owned company.  The recruiter managing the search was, in fact, a consultant working with this employer. My antennae became activated.  Jack worked closely with this consultant who stroked his ego and promised him a serious, long-term relationship. He took Jack through an elaborate interview process including case studies, presentations, and social events.  When the client was ready to make the hiring decision, the consultant told Jack to “sit tight” and wait.  

 

Jack “sat tight” for eight weeks before he finally called the consultant. Now that floored me. I can't imagine why anybody would wait around for eight weeks for an answer to an otherwise, immediate decision. Or, why this consultant had not revealed that the other candidate was offered the job. I told Jack that waiting eight weeks to follow up with the executive recruiter was far beyond the concept of “sitting tight.”  

 

My experience is that the final decision is made in a matter of days. I have had clients who ask me to keep the runner up “warm,” in case they fail to close the deal with their lead candidate.  That is standard procedure for me as it is not uncommon for the primary candidate to reject the opportunity.  I advise the runner-up to be prepared.  I told Jack that he should have checked-in within one week.  The consultant had failed to do his job.

 

 The downside to my work is that I am the bearer bad news. Only one person will be chosen for any of my searches, so the other folks in contention will get a negative response sooner or later. Giving bad news to so many people over time is difficult.   Executive Recruiters are human, and for some folks, this responsibility is something they can easily procrastinate. That doesn't mean to say that it's right, it's just a fact of life.

 

In this case, I am unclear as to whether the consultant had any experience conducting a search assignment.  Notwithstanding, he gave my profession a black eye.

 

Jack should have contacted his recruiter earlier.  It would not have changed the outcome, but he would not have wasted as much time thinking about the situation.  It is also good to know who is conducting the search.  [Tweet “A few questions about the recruiter’s search experience and additional background information is always a good policy.”]

 

 Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

 

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

 

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

 


 

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New

2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company: New
4. Senior Accounting Manager – Atlanta-based Manufacturer. Offer Accepted
5. Controller – Atlanta-based Restaurant Company: New

 

 

 

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More On Changing Careers

In my March 6 post, I discussed Career Tips For Changing Industries.  Well, I have something to add. I talked with two gentlemen this week who are thinking about changing careers or at least taking a different direction. John, a fellow alumnus, reached out to me because we had met and he follows my blog.  He lives in Dallas and has built a career in banking, working with clients in the Petroleum Industry.  He knows that opportunities in his field are limited in Atlanta, but it is home. He wants to relocate and find something compatible with his skills and experience. Bill recently moved to Atlanta.  He has had a career in finance and accounting and account management with big-name brands. Currently, he is an account executive providing outsourced logistics services. He’s been with his current employer for about eight years but doesn’t see further upside potential, hence the interest new opportunities.

I had a brief conversation with John early in the week to understand his goals.   John said that he had not done much networking, nor had he paid much attention to his resume as his job changes had been secured through people he had worked with before.  He is not looking for a career coach and does not think he needs professional help with his resume.  In fact, as I came to learn, his resume does need a lot of work.  We discussed some preliminary thoughts and agreed to have a follow on conversation after I had a chance to review his resume.

After a review of his resume, I sent him a copy of The Executive Resume Cheat Sheet. I knew it would be revealing.  He reviewed that document before our second conversation.  He acknowledged the work ahead of him in that regard, so our next call was brief.  I reinforced key points about effective resumes and added a few additional observations.  I suggested that he think about career options to explore while he worked on his resume.  I also suggested that he purchase my modestly priced book “Fighting Alligators: Job Search Strategy For The New Normal.”  I know, it is a shameless plug, but he could really benefit from the wisdom offered in that book.  It is safe to say that John is at the front end of this process.  I believe that his primary goal is less about changing careers than moving back to Atlanta.  That desire is driving the question about his career.

I met Bill Friday evening.  My networking partner, Faith, invited him to our event.  While sharing a bottle of wine, Bill told me about his background.  He provided an excellent overview of his career and his thoughts about moving in a different direction.  Bill’s goal is to advance his situation by building on his experience and accomplishments.  He is not location focused, as Atlanta offers a lot of opportunity in his field.  He does need some help building his network in the market.  I offered some ideas for his consideration, and we agreed to further the conversation.

Both of these professionals must be careful to protect their current employment as they seek out new opportunities.  John’s situation is complicated by his motivation to relocate.  It is possible but unlikely that he will find an Atlanta-based employer willing to subsidize his relocation.  Bill’s situation is less problematic as he is interested in the search for a different opportunity within his industry segment.   Both of these gentlemen are at the beginning of the process to change their career direction.  They need do a complete analysis to validate and clarify their goals and then craft an appropriate plan.

If you are serious about changing the direction of your career, be clear about your goals.  Make sure to analyze your situation thoroughly so as to better understand your options.  Develop a plan to realize your goals.

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

 

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

 

 

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New

2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Complete
4. Senior Accounting Manager – Atlanta-based Manufacturer. Offer Accepted

5. Controller – Atlanta-based Restaurant Company:  Offer Extended

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The Costs of Going Alone You May Fail to Consider

By Gemma Humpries

Being a successful freelancer means achieving the delicate balance between pitching for the clients you know you can achieve and pitch for the clients you want. The fact is that we are all working to earn a living. We need to pay our mortgages, put food on the table, get our kids through college. Money makes the world go round, and your world won't go around without it! Unfortunately, that often means taking on the bread and butter jobs we'd rather not do more often than we'd like and leaving the convoluted pitches process for highly sought after jobs we'd like to do to those that are younger and have more time and fewer responsibilities. But it doesn't have to be this way. Here are three overlooked ways to pitch for the business that you really want and actually succeed:               

Spend Time Maintaining Relationships

Most small businesses and freelancers understand the importance of generating solid leads, but so often one those leads how been generated they forget to maintain those new relationships and cultivate a culture of mutual understanding and respect. Although it won’t directly add to your revenue, it is important to take a couple of hours out of your week and spend it talking to your customers: existing ones, potential ones, ones that you have been working with for years and those that are newly acquired. Follow up on every business opportunity you are offered and make sure that you are maintaining a good reputation within your community. This might not immediately lead to an uptake in your services (remember that 73% of newly generated business to business sales leads are not ready to purchase) but all of these things are important to building your business  identity and ensuring that, if and when they need the services that you provide, the right people will know where to find you.

Believe in Yourself

It’s so easy to criticize yourself and make excuses for why you won’t get a job, or why it’s not worth pitching to that new client. Often in business, we can be our worst enemies and the more we listen to our inner critic, the less proactive we are in reaching out, networking, and reaching for those goals that might seem unobtainable right now. This is particularly true as our responsibilities grow and we juggle running our businesses with the needs of our family. It may sound a little twee, and like something out of a Disney movie, but believing in yourself is one of the very best things you can do to boost your business success. Confidence comes from many different things, but if you lack confidence in yourself or your brand then why not have a makeover? A new website, new business cards, updated email signature, even a haircut, can all help to increase your confidence in your brand and enable you to sell it to others in a much more positive way.

Leave The Comfort of Your PC

We live in a modern internet age that makes it much easier to arrange all the marketing for your business from behind your computer screen while you sit in your jammies.  While engaging in online social networking, utilizing social media and having a great website certainly will help you to generate leads for your business, nothing beats leaving the comfort of your PC and going out and meeting people. Show people who you are and what you do: being visible is the very best way of ensuring that you will be remembered by potential clients, and you can impress upon people the wide range of services you can provide for them much more comprehensively in the flesh than you ever could over the internet. Understand your business niche and know who your target market is, then get out of the house and go and target them! You could do this by attending national conferences, professional events for individuals in the same market as you, or even by going out and talking to local small businesses. The key is to put yourself out there and ensure that as many people as possible know who you are. 

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

 

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

 

Job Search Strategy For The New Normal

 

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New

2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Complete
4. Senior Accounting Manager – Atlanta-based Manufacturer. Offer Accepted
5. Controller – Atlanta-based Restaurant Company:  New

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The Day I-85 Fell In Atlanta

OK, I wasn’t anywhere near Interstate 85 during the fire and the subsequent collapse. That event, although tragic, didn’t affect me at all, well, at least not yet. In fact, I was at least twenty miles to the Northwest in Marietta at a networking event. I didn’t learn about the incident until driving home.

Al Maxwell and Dawn Barrs hosted the event I attended.  They are business associates who teamed-up to sell real estate under the Keller Williams brand.  This was the fourth gatherings they have hosted in the past year, with plans to have one event each quarter.    It is a component of their marketing outreach. I’ve known Dawn for over 12 years.   I met Al at their first event last year.  Both are first-rate networkers.

The event was held at Sage Social Kitchen and Bar, which until recently was a Chequers restaurant.  It is a great venue, conveniently located, with a private room to mix and mingle.  The hors d'oeuvre table was strategically located in the middle of the room.

I invited Faith and Hope to attend as my guests.  They were my guests at the last event, which proved to be a productive time for each.  That was my contribution to help Dawn and Al.  Faith couldn’t make it, but Hope was available.  

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Hope and I arrived at the same time, and entered the venue together. We were among the first, my plan to beat rush-hour traffic. Arriving early is a good way to spend quality time with your hosts before they become involved with other guests.  We checked-in, accepted our name badges and made small-talk with Al, who was manning the reception table. Dawn was across the room on her cell phone.  She eventually made it over and greeted me with a big hug. Almost immediately she and Hope were deep in conversation, discussing mutual interests.  Hope is an Interior Designer; working for a remodeling company so connecting her to Dawn was ideal.  By this time, I was getting to know Terry, who arrived immediately after Hope and me.

KEY POINTS TO HOSTING A SUCCESSFUL NETWORKING EVENT

  1. Find a convenient location with proper food and beverage capabilities.
  2. Schedule the event so that guests are not fighting rush-hour traffic.
  3. Use a tool like Evite to invite and manage guest communications.
  4. Use a greeting table to welcome guests and provide name tags.
  5. Locate Food and beverage service so as to facilitate mingling.

Terry is a former AT&T executive who became an entrepreneur when he retired.  He owns a business that helps smaller companies manage their IT networks and infrastructure. We had a nice chat about cyber security, the hottest topic in his field, and certainly top of mind with the politicians in Washington. Terry could be a good contact as we both serve similar customers.  I gave him my card, but he did not seem to have one.  Later, I sent a 'thank you' note to Dawn and Al, and asked for his contact information.  I probably spent too much time talking with Terry, but he was interesting and friendly.  Eventually, I made a gracious exit and began circulating.

Two hours into the meeting, Hope had to leave as she had another appointment.   I spent the next twenty minutes or so making my exit, thanking my hosts on the way out. 

I would have to say that this was a successful event. It was well attended, and I met eight people who I plan to see again.  One is a potential candidate and four are potential referral sources. 

My work is all about meeting new people and strengthening existing relationships.  I attend at least one networking event a week.  Some groups are not as productive, and the events are not well planned.  Not a surprise if I don’t accept their next invitation.  Dawn and Al run the model networking meeting, which I always enjoy.   I will make every effort to attend their future events.

Thank you for visiting my blog.  I hope you enjoyed my point of view and would like to receive regular posts directly to your email inbox. Toward this end, put your contact information on my mailing list.  

Your feedback helps me continue to publish articles that you want to read. Your input is important to me so; please leave a comment.

 

Jim Weber, President

New Century Dynamics Executive Search

JimWeber@NewCenturyDynamics.com

Author of: Fighting Alligators: Job Search Strategy For The New Normal

 

Job Search Strategy For The New Normal

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Assignments

1. COO- Atlanta-based Casual Dining Restaurant Company – New

2. Director of Business Dev, Atlanta-based B2B Professional Services Company: Complete
3. Payroll-Benefits Manager, Atlanta-based Retail Company:  Complete
4. Senior Accounting Manager – Atlanta-based Manufacturer. Offer Accepted
5. Controller – Atlanta-based Restaurant Company:  New