Job Description
Position Details:
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- Reports to: Chief Operating Officer; member of Leadership Team
- Location: Lancaster, Ohio; ability to work remotely from home available
- Travel: Must be willing to travel up to 90%
- Compensation: Competitive base salary, plus annual company performance bonus potential
- Position Benefits: Paid Holidays; Vacation Time (4 weeks); potential to work from home; part of a growing successful restaurant company.
Core Values:
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- We are focused on our customers’ needs.
- We are proud of our high-quality products and service.
- No slackers
- We prepare and conquer as a team.
- We are dedicated to constant improvement.
Desired Attributes:
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- Solution Seeker
- Dedicated Self Starter with Strong Work Ethic
- Growth Oriented
- Results Focused
- Balanced
- Adaptable
- Direct and Transparent
- Always a Learner
- Passionate
- Committed to the Greater Good
Education:
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- High School diploma required.
- College a plus
- Food Safety Level 2 Certification required
- Responsible Service of Alcohol Certification required (will train)
- Familiar with Entrepreneurial Operating Systems (EOS) a plus
Job Description:
We are looking for an experienced, high-energy, and creative leader with deep multi-unit restaurant management experience, excellent leadership, communication, and numbers/analytical abilities with the desire to help grow an already-successful restaurant operation.
The right person will have a proven track record related to multi-unit management leveraging a trusted-relationship approach. This role will be expected to build and maintain a strong relationship with direct reports (MUM – Multi-Unit Manager) and a multi-level, cross-functional support team. You will be responsible for making decisions that have a direct impact on our company’s brand, culture, reputation, and profitability through quality control, process management, customer retention, operations training, and IT initiatives.
Responsibilities:
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- Play an integral part of the leadership team driving the operational strategy with the goals of retaining customers and team members while maximizing profitability.
- Drive a culture of quality and personal accountability throughout the company.
- Analyze reports, measurements, and external benchmarks to identify trends, potential problems, or opportunities for improvement.
- Plan/forecast weekly sales, labor, and COGs to manage food and labor costs increasing restaurant profitability.
- Prepare reports of progress and forecasts for Chief Operating Officer using key performance metrics.