Overview

The COO has overall responsibility for the operations and that financial targets are achieved.  This includes the planning, organizing, direction, and control of the company.  The COO is responsible for ensuring that company standards for customer service, sales growth, and profit margins are achieved.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You will have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen, and exemplary work ethics, we would like to meet you.

The goal of the COO position is to secure the functionality of the business to drive extensive and sustainable growth.

COO responsibilities include:

• • Designing and implementing business operations
  • Establishing policies that promote company culture and vision.
  • Overseeing operations of the company and the work of executives

Responsibilities

• • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance, etc.)
  • Assist Senior Leadership in developing business strategies, plans, procedures, and annual budget.
  • Ensure that the company maintains a viable Marketing Strategy, supported by plans to achieve company objectives.
  • Set comprehensive goals for performance and growth.
  • Foster a corporate culture that promotes ethical practices, customer focus and service, and encourages individual integrity.
  • Maintain a positive, ethical climate that attracts high-caliber talent.
  • Lead employees to encourage maximum performance and dedication.
  • Ensure that annual performance evaluations are completed for all employees.
  • Evaluate company performance against established metrics, with particular emphasis on customer acquisition and retention, revenue growth, and cash flow.
  • Write and submit reports to the CEO in all matters of importance.
  • Assist CEO in fundraising ventures.
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors.

Requirements

• • Proven experience as Chief Operating Office or relevant role in a start-up
  • Understanding of business functions such as HR, Finance, marketing etc.
  • Demonstrable competency in strategic planning and business development
  • Experience in fundraising will be a plus.
  • Working knowledge of data analysis and performance/operation metrics.
  • Working knowledge of IT/Business infrastructure and MS Office.
  • Outstanding organizational and leadership abilities.
  • Excellent interpersonal and public speaking skills.
  • Aptitude in decision-making and problem-solving.
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus.

For More Information Contact

JimWeber@newcenturydynamics.com