Category: Job-search over 50

Posted on

Announcing a New Search for a Multiplex GM

SUMMARY:

Our vision is to create engaging, unique, and unforgettable experiences. We love what we do, immersing ourselves in the fun of our creations and extending that fun to our guests and colleagues. Our collective endeavor ensures that every visitor becomes a raving fan of The Company and the vibrant experiences we offer.

We are seeking an experienced General Manager to lead The Company. The ideal candidate will be a dynamic leader with a passion for hospitality, entertainment, and creating memorable guest experiences. In this role, you will be at the helm of coordinating seamless operations across all areas of our venue, including the Back of House (BOH), Front of House (FOH), gaming areas, and event management. You will be responsible for managing staff, ensuring customer satisfaction, overseeing financial performance, and ensuring compliance with health and safety regulations, all while fostering a collaborative environment that bridges the gap between dining, gaming, and event experiences.

Success in this multifaceted position requires excellent communication, leadership, multitasking skills, and the ability to integrate effectively with the establishment’s culture. Your contributions will ensure overall guest satisfaction and create an exceptional experience for all visitors.

DUTIES AND ACCOUNTABILITIES: 

    • Operational Excellence: Oversee and integrate the operations of the BOH, FOH, gaming sections, and event services to ensure a cohesive and high-quality guest experience. Manage all venue activities to achieve operational efficiency and excellence.
    • Team Leadership and Coordination: Lead, motivate, and ensure seamless collaboration among all teams, including kitchen staff, service teams, gaming personnel, and event coordinators. Promote a culture of teamwork, excellence, and hospitality that spans across all sections of The Company.
    • Strategic Management: Develop and implement strategies to enhance the overall customer experience, integrating the unique offerings of our dining, gaming, and event services. Ensure that all parts of the business operate smoothly together, creating synergies and enhancing guest satisfaction.
    • Financial and Resource Management: Manage financial budgets, forecasts, and resource allocation efficiently, ensuring that the coordination between different departments is cost-effective and aligns with our financial goals.
    • Compliance and Standards: Ensure that all areas of operation comply with health, safety, and legal regulations, maintaining high standards across the board. Oversee the integration of compliance measures between the kitchen, service areas, gaming operations, and event management.
    • Event and Gaming Coordination: Work closely with event coordinators to deliver exceptional experiences.
    • Customer Experience Management: Act as the pinnacle for ensuring customer satisfaction across all facets of The Company, from dining and gaming to special events. Address and integrate feedback from various service areas to continually enhance the guest experience.

KEY RESPONSIBILITIES:

    • Oversee daily operations of the venue, ensuring efficient management of all activities.
    • Lead and motivate a diverse team to exceed customer expectations, promoting a culture of excellence.
    • Develop and implement strategies to enhance customer satisfaction and loyalty.
    • Manage financial budgets, including forecasting, expense control, inventory and revenue growth.
    • Ensure compliance with all local, state, and federal laws and regulations related to health, safety, and alcohol service.
    • Coordinate with marketing to promote events, specials, and new offerings to increase patronage.
    • Handle staffing requirements, including hiring, training, scheduling, and performance evaluations.
    • Foster a positive, inclusive, and productive work environment for all employees.
    • Liaise with vendors and suppliers, maintaining strong relationships and negotiating contracts to benefit the venue.
    • Analyze performance data to identify trends, make informed decisions, and implement improvements. 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

Education and Experience Requirements:

    • Proven experience as a General Manager or similar executive role in hospitality, entertainment, or related fields.
    • Strong leadership skills with a track record of managing and motivating teams.
    • Excellent communication and interpersonal abilities, with a focus on customer service.
    • Financial acumen, with experience managing budgets and financial planning.
    • Ability to work flexible hours, including nights, weekends, and holidays.
    • Knowledge of industry regulations and guidelines related to health and safety.
    • Must possess at least a high school diploma or equivalent. 

 

Language Skills – Ability to read, analyze financial reports, and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or business community members. Ability to effectively present information to management, public groups, and/or board of directors. Ability to interact clearly and effectively, in both written and oral communication, with supervisors, clients, staff, vendors, etc. 

COMPETENCIES:

    • Cooperation- Refers to the ability to establish and maintain effective relationships. This person exhibits tact and consideration and displays a positive outlook and pleasant manner.
    • Guests Service- The ability to satisfy the expectations and requirements of guests. These individuals display courtesy and sensitivity and respond promptly to service requests. They identify guests’ needs and explain services clearly.
    • Work Quality- The Front of the House Manager is directly responsible for guest experiences from the start to the end of their visit. They consistently achieve desired outcomes with a minimum of avoidable errors and problems.
    • Time Management—The Front-of-the-House Manager must complete the daily duties and responsibilities in a timely manner. Multitasking is essential for effective work. Delegating tasks and understanding the team’s capabilities is essential.
    • Teamwork refers to the ability to effectively enforce policies and procedures with all staff members. It involves working closely with other managers to ensure employees and guests have a fun, safe environment. Teamwork also involves communicating and creating relationships with employees to instill the company’s culture and core values.
    • Action Oriented – This individual enjoys working hard and is action oriented and full of energy for things seen as challenging. This person reacts quickly to critical situations.
    • Listening – Refers to the ability to be an attentive and active listener and have patience to hear people out.
    • Creativity – This individual comes up with a lot of new and unique ideas. They easily make connections among previously unrelated notions and tends to be seen as original and value-added brainstorming settings.

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Work is performed in a commercial food service operation environment and entertainment center. Exposure to noise and large gatherings of people are common. Requires working extended hours with little notice. Work involves the operation of demanding equipment and standing for extended periods of time. Lifting and/or carrying materials weighing up to 30 pounds occurs with varied frequency.

If you want the opportunity to join our growing company or to consider any of our other searches, please contact Jim Weber at Tel. 770-354-2817; e-mail; jimweber@newcenturydynamics.com

This document is presented to you confidently.  All communication, whether written, oral, or electronic, should be addressed to:

 

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President

New Century Dynamics Executive Search

Tel. 770-354-2817; e-mail; jimweber@newcenturydynamics.com

 

 

Posted on

VP Field Operations Search Completed by New Century Dynamics Executive Search

THE COMPANY

Established in 2013 and based out of Columbus, Ohio, The Company is a highly collaborative organization with clearly defined core values. “We develop edgy, immersive consumer engagements and bring them to life through unique brand experiences”.   As VP of Field Operations, you’ll have the opportunity to:

    • Work for a relevant and authentic brand development firm with a strong reputation in the hospitality industry
    • Advance your career and continue learning from solid leaders.
    • Make an impact in an environment where your voice truly matters.
    • Share in partnerships and collaborations with local and national brands.

 

The Position – VP of Field Operations

The VP of Field Operations will be responsible for the scaling and success of operations for multiple brands in the food and beverage space. This leader will be instrumental in designing operational strategy, and goals, and will be accountable for the financial success of the brands. The VP of Field Operations will own all operational aspects of the business to support the brands, including providing input/direction on brand strategy, driving location-level performance, directing/managing the food & beverage program, maintaining facilities, overseeing the build-out of new locations, and championing continuous improvement. This leader will add to the vibrant atmosphere of Rise Brands, bringing energy, creativity, and innovative thinking to the management, development, and growth of Rise Brands.

Our ideal VP of Field Operations is:

    • Adaptable – You are flexible, resourceful, and can wear many hats. You are always looking for ways to improve and can look at a business with a critical eye. You are timely, proactive, and always follow through.
    • Accountable – You are a team player who will not pass the buck. Unafraid of having crucial conversations, you are empathetic but firm and are strong with conflict resolution.
    • Proactive – You are not afraid of new challenges. You identify issues quickly and drive through obstacles with ease to deliver high-quality results.
    • Analytical – You can effectively process financial information and can express the needs of the business to your teams. You have an entrepreneurial mentality and are exceptionally organized in all tasks that you undertake.
    • A Communicator – You are a successful communicator and liaison between the field and the home office. You understand the hospitality industry and embrace our non-traditional business hours.

RESPONSIBILITIES

RESPONSIBILITIES

 

OPERATIONS

    • Champion operational excellence and adherence to brand standards.
    • Empower and Lead Operations Managers to consistently deliver a cohesive brand experience to guests.
    • Manage the overall operational budget and coordinate creation and execution with fellow Rise Brands leadership team members; provide input into annual revenue goals and targets.
    • Develop systems and procedures to hold staff accountable at the highest levels, ensuring delivery of operational excellence for Rise Brands.
    • Provide strategy + brand marketing input/direction in partnership with other members of the leadership team.
    • Manage brand performance metrics via improved reporting, information flow, and management, business process improvement; in the near term, manage the creation and rollout of a brand dashboard at all levels of the organization.
    • Identify operational gaps and continuously improve operational systems and controls.
    • Develop and maintain an innovative, best-in-class, food & beverage program that provides guests with the best product experiences available.
    • Oversee and support brand expansion including new market pre-launch activities.

 VISION, STRATEGY, AND LEADERSHIP

    • Contribute to the building and achievement of the company’s strategic plan, advancing the company’s brand position, revenue, and growth.
    • Drive the development and preparation of short-term and long-range plans and budgets based on company goals and objectives.
    • Foster an environment where improvements to products, processes, and services are welcomed and encouraged.

TEAM DEVELOPMENT

  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Attract, develop, appraise, and retain a high-performance team; provide coaching and feedback for continuous improvement to further foster a high performance, energized work environment that reflects the organization’s culture.
  • Establish a system to ensure team members receive timely and appropriate training and development.

QUALIFICATIONS

    • Ten or more years experience successfully managing multi-unit, multi-brand operations; hospitality and food & beverage required. Preferably cross-category experience (i.e. entertainment, fast casual, fine dining).
    • Experience scaling the business operations of an early-stage, comparable organization; experience as a proven business operator.
    • Experience managing rapid organizational changes and managing the impact of change
    • Ability to deal with ambiguity yet possesses analytical skills and process orientation to align personnel and resources to deliver sustainable and profitable business results.
    • Track record of delivering operating results while increasing sales and profitability.
    • Highly developed communication and presentation skills with the ability to communicate with all levels of the organization/external partners clearly, concisely, and confidently.
    • An energetic and positive individual who is relationship-oriented with a demonstrated track record of serving as a trusted partner to internal and external constituents.
    • Demonstrated ability in problem analysis and resolution at both a strategic and operational level
    • Strong grasp of financial concepts, including budgets and profit and loss statements, and balance sheet management
    • Exemplary team-building skills and demonstrated ability to motivate and encourage teams
    • Experience in vendor relationship management
    • Ability to collaborate with cross-functional teams to attain business goals/objectives
    • Ability to travel up 20-30%

Benefits: Med/Dental/Vision, company-paid Life policy, company-paid STD/LTD, voluntary life AD&D for employees, spouses, and children. Paid Time Off (Vacation Time and Sick Time), 401(k) with match after eligibility requirements are met to enter the plan.

 

Our Core Values are:

      • Authentic + Fun
      • Focused + Deliberate
      • Engaged + Creative
      • Passionate + Thoughtful

The top responsibilities that are most important to this role are related to team development, operational excellence, managing the financials/budgets to maintain profitable results and cross-team collaboration with other leaders/departments to achieve our company goals.

 

 

If you want the opportunity to be a part of our growing company, apply to The Company today!

This document is presented to you in confidence.  All communication, whether written, oral, or electronic should be addressed to:

 

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President

New Century Dynamics Executive Search

9370 Stoney Ridge Ln. 

Alpharetta, GA  30022

Tel. 770-354-2817; e-mail; jimweber@newcenturydynamics.com

 

 

Posted on

Vice President of Marketing – DTC Meal Delivery Company

 

LOCATION: Remote East Coast

REPORTS TO: CEO

DIRECT REPORTS:

Sr Director of Performance Marketing
Sr. Director of Customer Experience

COMPANY PROFILE:
Rapidly growing direct-to-consumer meal delivery company

POSITION SYNOPSIS:
As a key member of the senior leadership team, the highly entrepreneurial energized and motivational Vice President of Marketing will drive the development and execution of a comprehensive marketing plan and growth strategy to align with the company’s objectives. The position oversees the organization’s branding, digital & traditional marketing, partnerships, event planning, public relations, community outreach programs, and customer experience group.

THE RIGHT CANDIDATE:
● Has worked in a D2C delivery meal business
● Has built or grown an e-commerce DTC subscription brand
● Has managed an internal Customer Experience teams
● Is an entrepreneurial, self-directed, and motivational team builder
● Solves problems and makes decisions using a blend of experience and data
● Optimizes strategy and tactics; set objectives and the plan to achieve them
● Builds and leads teams to create successful outcomes
● Holds themselves and their team accountable for achieving goals
● Has the foresight, flexibility, and agility to change direction when necessary
● Is fanatical about winning the hearts and minds of customers

KEY RESPONSIBILITIES:
● Work collaboratively with other members of the leadership team to define objectives, KPIs, develop budgets, strategies, and achieve targets in line with the founders’ vision and the company’s mission
● Recruit and lead talented teams
● Lead the development and execution of a differentiated, insights-driven brand strategy
● Manage a diversified mix of digital and analog acquisition channels to more effectively target prospective higher affinity customers, increase conversion and LTV, reduce CAC, and scale
● Monitor and optimize the payback period of each cohort of users, making the necessary adjustments to the marketing mix and tactics
● Design and implement successful full-funnel strategies to optimize conversion to rapidly scale the business
● Design, develop and execute formal customer retention strategies and programs to regularly improve Customer Lifetime Value
● Identify and engage key strategic partners to increase brand awareness and drive growth
● Develop and manage the consumer-facing digital and offline experiences
● Oversee the company’s customer experience group
● Develop value-add presentations to engage key internal stakeholders, investors, and partners
● Drive company vision, messaging, and brand consistency; instill a growth-minded culture.
● Full P&L responsibility for the marketing department

QUALIFICATION REQUIREMENTS:
● Minimum ten years of marketing experience and successful track record formulating and leading marketing strategy, implementation, and team building for direct-to-consumer e-commerce companies
● 5+ years of marketing experience driving customer acquisition across marketing channels (PPC, Display, Paid Search, Paid Social, Retargeting, etc) – startup
experience preferred
● 5+ years of marketing leadership experience
● Ecommerce meal experience is preferred
● Experience working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies as well.
● Experience in leading and managing A/B testing, bidded media, and marketing program optimization
● Demonstrated data insights (KPIs, traffic, revenue, conversions, ROI) to improve marketing efforts
● Demonstrated interest and/or experience working with or coaching a fast-growing company.
● Excellent oral and written communication skills with the ability to effectively
communicate with and influence colleagues at all levels.
● Excellent eye for design and can understand and interpret design language (digital and analog), experience managing designers, developers, and agencies.
● Sense of urgency in assisting the brand in navigating the ever-changing landscape
to commercialize opportunities.
● Strong leadership, talent mentoring, and talent development skills.
● Enthusiastic, can-do approach, with the ability to prioritize effectively in a rapid-paced environment.
● Self-motivated with critical attention to detail, deadlines, and reporting.
● Bachelor’s degree in Marketing, Communications, Business Administration, or related field of study. MBA Degree preferred.

COMPENSATION AND BENEFITS
● This position is an “at-will”, full-time, salaried exempt position
● Compensation will be aligned with the candidate’s experience and expertise
● Competitive benefits are available, including medical, dental, vision, life, and 401K

LOCATION
● East coast based is preferrable
● Majority of work can be managed remotely
● Travel to meetings will be required as necessary

The Company is an equal opportunity employer. We value a diverse workforce and an
inclusive culture. We encourage applications from all qualified individuals without regard
to race, color, religion, gender, sexual orientation, gender identity or expression, age,
national origin, marital status, disability, and veteran status

 

This document is presented to you in confidence.  All communication, whether written, oral or electronic should be addressed to:

 

James E. Weber, President

New Century Dynamics Executive Search

Tel. 770-649-7051; Cell 770-354-2817; e-mail; jimweber@newcenturydynamics.com

 

Posted on

Director of Marketing and E-Commerce

Real Eats America, Inc.

Job Description: Director of Marketing & E-Commerce

Department: Marketing

Reports to: CEO

Remote role: Lives in the ESTD A

RealEats is a subscription-based D2C prepared meal delivery business that uses innovative packaging that can be heated in minutes – providing healthy, farm-to-table meals making access to real food easy for consumers. Real food, made simple.

We are seeking a Director of Marketing & E-Commerce – to manage in a hands-on manner all advertising channels including Facebook, Google Ads, Snapchat, Affiliate, email, organic, referrals, and others.  Emphasis will be on the paid channels, but the right candidate should be strong in all forms of media in order to pitch in as opportunities present themselves.

The ideal candidate will have experience in optimizing a budget across all channels of at least $500,000 per month.  This person will be driven to minimize CAC (blended and paid), maximize acquisition, minimize discounts while delivering content that is on-brand. Subscriber engagement and LTV will be numbers that bring you joy and excitement.

This individual will work closely with the Director of Integrated Marketing and our Agency Teams.

This person should be focused on playing to win — the position is very tactical and requires a solid understanding of data and how the social platform algorithms work and change over time.

The ideal candidate will not only be great a social marketing but will be committed to the needs of an emerging growth company, and embrace the need to pivot actions as the situation dictates.

This position is very visible to all executive leadership, especially the CEO.

Responsibilities:

    • Utilizing the strategy and forecasting goals, execute the new customer acquisition for all acquisition channels
    • Develop new acquisition marketing strategies & funnels for our growing product offerings
    • Own, drive, and report on key metrics related to CAC, acquisition, channel/campaign LTV, and overall channel growth
    • Scale new customer acquisition channels across paid digital (FB/IG, PPC, Affiliate, Pinterest, App, Display), Offline (TV-Linear & Streaming, Direct Mail, OOH, Podcasts), and Organic marketing channels (Email, Referrals, & SEO)
    • With your director, implement a strategic roadmap that utilizes a multi-channel strategy and leverages the company’s unique capabilities and value props
    • Partner closely with the Marketing Director and Head of Creative to consistently improve channel & campaign level LTV and to drive top-line revenue growth for the business and to ensure we exceed our demand & revenue targets
    • Partner closely with Head of Technology and Marketing Director to build out a best-in-class SEO strategy to generate and capture organic demand
    • Set the standard for fast A/B testing, experimentation and, iteration to continuously improve campaign performance
    • Partner with Head of CX, Technology, & Finance teams to plan budgets that drive efficient customer growth, and set a strategic approach for balancing growth priorities with efficiency and hypothesis-led risk-taking
    • With the team, develop performance measurement reporting and media mix modeling to demonstrate the impact of high funnel activities
    • Identify opportunities for product optimization in the customer journey and champion product changes to facilitate growth channels
    • Identify and sponsor new marketing technologies and vendors that will improve reach and efficiency
    • Develop and retain a highly talented Growth Marketing team with a passion to understand and delight our customers with great marketing experiences

 

About You:

    • 5+ years of progressively increasing experience across digital marketing, growth, and revenue at direct-to-consumer companies
    • Experience developing & optimizing large-scale DTC campaigns, with deep knowledge of digital, offline, & television.
    • Demonstrated experience managing 6-figure monthly media/acquisition budgets, including forecasting and budget allocations
    • Expertise building attribution methodologies and financial models on CAC/LTV, payback period basis
    • A track record of success with conversion rate optimization split testing and improving mid-funnel conversion rates.
    • Proven experience making web analytics work for marketing, across tools like Google Analytics, Segment, Google Tag Manager, and more
    • Comfortable communicating and evangelizing at all levels of the organization, from CEO & board down to individual contributors
    • Expert cross-functional partner, with success working with retention, brand, data science, creative, product, and other teams
    • Creative and analytical thinker, with a tendency towards the analytical
    • Flexible and fluid problem solver, ability to adjust to changing priorities and make things happen
    • Organized with unbelievable follow-through
    • Passionate about your work and our product — dedicated to making good things happen quickly
    • Clear communicator – both orally and in writing in English; Spanish a plus
    • Bachelor’s Degree or equivalent experience

Compensation: Based on skills & experience.  Range between $130,000 and $150,000.

Benefits: You will be eligible for the Company’s Salaried Medical. Dental, vision, disability, and life are available through TriNet.  All coverages are effective the 1st of the month following the date of hire. After 90 days of employment, you will be eligible to participate in our 401K plan.  Currently, there is no Company match.

Sick Leave:  The Company is following the Sick Leave Policy for the State of New York.  You will accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 56 hours per year.   Leave may be used for medical appointments, sick time, etc. per the New York State Department of Labor website.   If more than 7 consecutive days are required, then New York State Disability/Leave Insurance should be used.  Vacation time should not be used for Sick Leave.

Vacation Policy: The Company has implemented an Unlimited Vacation Policy.  The limitation will be that you need to schedule your work content to allow for the time off – with appropriate notice to the Company and your manager.

This is an “At Will” full-time salaried, exempt position.

RealEats, Inc. is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

.

This document is presented to you in confidence.  All communication, whether written, oral or electronic should be addressed to:

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President
New Century Dynamics Executive Search
9370 Stoney Ridge Ln. 
Johns Creek, GA  30022

Tel. 770-649-7051; Cell 770-354-2817;

e-mail; jimweber@newcenturydynamics.com

 

 

 

 

Posted on

Customer Experience Leader – DTC Home Meal Replacement Brand

My client is a subscription-based meal delivery service, is looking to expand its Marketing & Development team. Although their kitchen is in Upstate, New York, this opportunity is remote–the east coast time zone is a must.

This Brand is all about real food, made simple. Healthy, chef-prepared, 100% real meals that save you time, reduce food waste, and are farm fresh. The meals are vacuum-packed into food-safe, recyclable pouches to lock in the freshness, flavors, and nutrients of never-processed non-GMO ingredients. We are seeking enthusiastic talent interested in working in a fast-paced and rapidly growing environment.

We are looking for a Leader of our Customer Experience team — moving us from a service center to a sales and retention center.  We want someone who has no desire to go along with the status quo and, instead, pushes themselves and others to challenge, reimagine, optimize, and innovate.  This is the ideal position for someone ready to move to the next level in their career …. build the position into a critical part of the business operation.

What the Role Involves

    • Manage, scale, and empower your team of Customer Experience professionals
    • Own the expansion and retention of our client base throughout the customer lifecycle
    • Oversee continued development of our success strategy and its execution
    • Manage all customer success activities including onboarding, training/education, renewals, and customer advocacy
    • Interface collaboratively with Marketing, Product, and Development leaders
    • Develop Customer Experience playbooks & touchpoints
    • Measure and improve Customer Experience effectiveness by defining and executing on operational metrics
    • Define and monitor successful client adoption and usage of our product

Ideally, You Have

    • 8+ years experience working in the direct-to-consumer space
    • 4+ years in leading, scaling, and mentoring a customer experience team in the direct-to-consumer space, preferably in a high growth subscription environment
    • Proven track record of coaching and mentoring high-performance teams
    • You are obsessed with client value delivery, retention, onboarding, and activation
    • Demonstrated desire for continuous learning and improvement
    • Analytical and process-oriented mindset
    • Experience in working with development teams to automate reporting, analysis, and data capture
    • Comfortable working with CRM tools such as ZenDesk or Zoho
    • Expert in the use of Excel or Google Sheets
    • Success in managing remote teammates

Compensation and benefits

    • This position is an “at-will”, full-time, salaried, exempt position. The salary will depend upon the candidate’s relevant experience
    • Competitive benefits are available – medical, dental, vision, life, disability, and 401k. Unlimited vacation policy. Sick time policy.

Location

    • We work in the East Coast Time Zone. Looking for US east coast-based teammates.

This is an “At Will” full-time salaried, exempt position. Medical, dental, and other benefits at a competitive cost. 401k available after 90 days. Sick time and unlimited vacation plan.

The Brand. is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

This document is presented to you in confidence.  All communication, whether written, oral or electronic should be addressed to:

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President
New Century Dynamics Executive Search
9370 Stoney Ridge Ln. 
Johns Creek, GA  30022

Tel. 770-649-7051; Cell 770-354-2817;

e-mail; jimweber@newcenturydynamics.com

 

 

 

Posted on

Operations Manager – Quick Casual

Job Description

 Position Details:

    • Reports to: Chief Operating Officer; member of Leadership Team
    • Location: Lancaster, Ohio; ability to work remotely from home available
    • Travel: Must be willing to travel up to 90%
    • Compensation: Competitive base salary, plus annual company performance bonus potential
    • Position Benefits: Paid Holidays; Vacation Time (4 weeks); potential to work from home; part of a growing successful restaurant company.

 Core Values:

    • We are focused on our customers’ needs.
    • We are proud of our high-quality products and service.
    • No slackers
    • We prepare and conquer as a team.
    • We are dedicated to constant improvement.

 Desired Attributes:

    • Solution Seeker
    • Dedicated Self Starter with Strong Work Ethic
    • Growth Oriented
    • Results Focused
    • Balanced
    • Adaptable
    • Direct and Transparent
    • Always a Learner
    • Passionate
    • Committed to the Greater Good

Education:

    • High School diploma required.
    • College a plus
    • Food Safety Level 2 Certification required
    • Responsible Service of Alcohol Certification required (will train)
    • Familiar with Entrepreneurial Operating Systems (EOS) a plus

 Job Description:

We are looking for an experienced, high-energy, and creative leader with deep multi-unit restaurant management experience, excellent leadership, communication, and numbers/analytical abilities with the desire to help grow an already-successful restaurant operation.

The right person will have a proven track record related to multi-unit management leveraging a trusted-relationship approach. This role will be expected to build and maintain a strong relationship with direct reports (MUM – Multi-Unit Manager) and a multi-level, cross-functional support team. You will be responsible for making decisions that have a direct impact on our company’s brand, culture, reputation, and profitability through quality control, process management, customer retention, operations training, and IT initiatives.

 Responsibilities:

    • Play an integral part of the leadership team driving the operational strategy with the goals of retaining customers and team members while maximizing profitability.
    • Drive a culture of quality and personal accountability throughout the company.
    • Analyze reports, measurements, and external benchmarks to identify trends, potential problems, or opportunities for improvement.
    • Plan/forecast weekly sales, labor, and COGs to manage food and labor costs increasing restaurant profitability.
    • Prepare reports of progress and forecasts for Chief Operating Officer using key performance metrics.

For more information contact:

Jim Weber, President
New Century Dynamics Executive Search
James E. Weber, President | New Century Dynamics Executive Search |
Tel.  770-354-2817 | Email: JimWeber@NewCenturyDynamics.com |
Posted on

New Search: Head of Marketing Search for VC-Backed, DTC Meal Delivery Company

COMPANY: Confidential
POSITION:    Head of Marketing
LOCATION: New York – Tri States Area
REPORTS TO: CEO

Rapidly growing direct-to-consumer subscription meal delivery company.

POSITION SYNOPSIS:
As a key member of the senior leadership team, the highly entrepreneurial Head of Marketing will drive the development and execution of a comprehensive marketing plan and growth strategy to align with the company’s objectives. The position oversees the organization’s branding, digital & traditional marketing, partnerships, event planning, public relations, community outreach programs, and customer experience group.

Key qualities for success include:
● Entrepreneurial
● Can get things done tactically while moving a business forward strategically
● Has successfully built a team, in a phased approach
○ Balancing readiness for the investment against spend for agencies
● Understands and believes in holding consultants accountable via contracts with performance metrics
● Understands that a budget is a guideline, everything must be evaluated as time and direction changes
● Is fanatical about the numbers — especially about CAC and conversion
● Ability to shift between tactical and the strategic
● Has managed an e-commerce DTC brand – either someone from food delivery or someone who comes to the table with great ideas on how to apply their experience to food/meal delivery

KEY RESPONSIBILITIES:
● Work collaboratively with other members of the leadership team to define objectives, KPIs, develop budgets, strategies, and achieve targets in line with founders’ vision and the company’s mission
● Lead development and execution of a differentiated, consumer insight-driven brand strategy.
● Diversify mix of digital and analog acquisition channels to more effectively target prospective higher affinity customer, increase conversion and LTV, reduce CAC, and scale
● Monitor and optimize the payback period of each cohort of users making the necessary adjustments in the quality of acquisition.
● Set up frameworks to create successful funnels. Design an acquisition mix that is truly user-centric and leads media buying to bring traffic that converts to new users that meet our growth targets.
● Design, develop and execute formal customer retention strategies and programs
● Identify and engage key strategic partners to increase brand awareness and drive growth
● Develop and manage the consumer-facing digital and offline experiences.
● Oversee the company’s customer experience group
● Develop value-add presentations to engage key internal stakeholders, investors, and partners
● Drive company vision, messaging, and brand consistency; instill a growth-minded culture.
● Full P&L responsibility for the marketing department
● Recruit and lead talented internal and outsourced teams

QUALIFICATION REQUIREMENTS:
● Minimum 10 years of marketing experience, with a successful track record formulating and leading marketing strategy, implementation, and team building for direct-to-consumer e-commerce companies.
● 5+ years of marketing experience driving customer acquisition across marketing channels (PPC, Display, Paid Search, Paid Social, Retargeting, etc) – startup experience preferred.
● 5+ years of marketing leadership experience
● Subscription experience is preferred
● Experience working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies as well.
● Experience in leading and managing A/B testing, bidded media, and marketing program optimization
● Demonstrated data insights (KPI’s, traffic, revenue, conversions, ROI) to improve marketing efforts
● Demonstrated interest and/or experience working with or coaching a fast-growing company.
● Excellent oral and written communication skills with the ability to effectively communicate with and influence colleagues at all levels.
● Excellent eye for design and can understand and interpret design language (digital and analog), experience managing designers, developers, and agencies.
● Sense of urgency in assisting the brand to navigate the ever-changing landscape to commercialize opportunities.
● Strong leadership, talent mentoring, and talent development skills.
● Enthusiastic, can-do approach, with the ability to prioritize effectively in a rapid-paced environment.
● Self-motivated with critical attention to detail, deadlines, and reporting.
● Bachelor’s degree in Marketing, Communications, Business Administration, or related field of study. MBA Degree preferred. Compensation and Benefits
● This position is an “at-will”, full-time, salaried, exempt position. The salary will depend upon the candidate’s relevant experience
● Competitive benefits are available – medical, dental, vision, life, disability, and 401k


Location

We work on the East Coast Time Zone. The majority of work is remote. Available for periodic meetings – after the pandemic in greater NYC. Relocation expenses are not available.

The Company is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Ideal Candidate Profile
Who comes from:
Tier 1 D2C Meals Company that has grown to become a market/sector
leader:
HelloFresh
Freshly
Factor
Tier 1 D2C Consumer Brands:
Magic Spoon
Stitch Fix
Allbirds
Warby Parker
Away
Bonobos
Glossier
Casper
Harry’s Razors
Dollar Shave Club

Or Tier 1 Early Stage Branding Agency who has helped companies like the above ideally early on that led to a growth inflection point: e.g. Red Antler

We need a marketing person who can do this:
https://prezi.com/2mcy25316bkn/factor-75-marketing-overview/

Speak like this (regularly in podcasts and interviews):
https://www.youtube.com/watch?v=_CAe2X65Wfg

And who has the creative foresight and nuts and bolts e-commerce experience to create this:
https://www.needleseyemedia.com/

And who comes from an e-comm business that we aspire to emulate.

 

For more information and your referrals, please contact Jim Weber, President, New Century Dynamics Executive Search

Jim Weber, President
New Century Dynamics Executive Search

James E. Weber, President | New Century Dynamics Executive Search |

Tel.  770-354-2817 | Email: JimWeber@NewCenturyDynamics.com |

Posted on

Spring Networking Event: Speed Networking

Midtown Atlanta Georgia

Enjoy a Spring Evening in Midtown making new network connections over Beer, Wine, and hors d’oeuvres. Hosted by ITB Partners

When: March 26, 2019 4:30 p.m. to 6:30 p.m.

Building off the concept of Speed Dating, this event is designed to practice and improve your networking skills with a number of people, in short, intense meetings.

The fun begins at 4:30 p.m. with beer, wine, and hors d’oeuvres. A $15 Cover Charge is required.

Our Host, Global Showrooms is located across the street from the Midtown Marta Station on 10th street, at: 10 10th Street NW, Suite 150, Atlanta, 30309

 

For more information, and to register,

Click Here!



Posted on

December 11, BENG Atlanta Meeting featuring Chris Butsch

DATE AND TIME

 

 

LOCATION

Bella's Kitchen

6600 Peachtree Dunwoody

350 Embassy Row

Atlanta, GA 30328

View Map

$10 Fee

Join Us for the December Business Executives Networking Group, (BENG) Atlanta Chapter Meeting featuring Chris Butsch who will present:

"Executive Speechwriting Secrets: Crafting Killer Content that'll Make Employees Love to Work Hard for You"  

Register Now

Chris Butsch works with organizations who want happier cultures with higher engagement and lower turnover. He is the author of The Millennial's Guide to Making Happiness and is considered a global expert on applying positive psychology to the workplace and classroom.

A $10 Registration fee includes a sumptuous breakfast buffet.  Register Now!
 

 

BENG Mission

 

BENG provides mid- to senior-level professionals with a platform to enhance their networking activities and skills. 

 

Members in-transition benefit from tools to accelerate their job search (including opportunities for networking), targeted employment information and emotional support. 

 

 

Employed and self-employed members benefit from a platform to network and cultivate relationships with community leaders and professionals interested in expanding a business. 

We rely upon the generosity and cooperation of our members – whether in-transition, employed or self-employed – to accomplish the mission of “Members Helping Members.”

Register Now!

Monthly meetings are structured to help each member get the maximum benefit.

BENG Networking Meetings:

  • Are approximately two hours in length.
  • Are typically held monthly.
  • Range from 10 to 30 attendees, but average is 20.
  • A skill building presentation.
  • Allows each attendee 30 seconds to introduce themselves, talk about their background and expertise, and to present their Target Companies and networking needs.
  • Please bring business cards and your marketing plan if you have one.

 

Networking meetings provide members with an opportunity to sharpen their networking skills, meet peers from various disciplines and share business opportunities and job leads.

Register Now!

To register or for more information:

R.S.V.P required. For more information about The BENG, go to www.thebeng.org.